Privacy Policy
Last updated: October 11, 2026
This Privacy Policy explains what information XRT Consulting LLC (“RankByMe”, “we”, “us”) collects when you use the RankByMe website, dashboard and WordPress plugin (the “Service”), how we use it, and your choices. By using the Service you agree to this policy.
1. Information we collect
- Account information: your email address, name (optional) and password. Passwords are stored only as a secure one-way hash.
- Websites you check or add: the website address and the publicly available content we read from it (pages, titles, images, links, contact details shown on the site), and the results of our checks.
- Business profile: business details we find on your website or that you enter, such as services, service areas, phone, address, social links, brand colors and keywords.
- Connected websites: if you connect WordPress, a connection key (stored encrypted) and information needed to make the changes you approve, such as lists of images and pages. The plugin keeps a journal of changes on your own website.
- Google listing data: publicly available information about the Google Maps listing you link, and search results we look up for you.
- Billing records: your balance, credits added and what you paid for. If we add online payments, the payment provider processes your card details; we don’t store full card numbers.
- Technical information: IP address, browser type and request logs, used for security, abuse prevention and fixing problems.
- Cookies: one essential cookie that keeps you logged in. We don’t use advertising or cross-site tracking cookies.
2. How we use information
To provide and improve the Service: run checks, build your business profile, write suggestions, make the changes you approve, show reports and data, process your balance, send service emails (such as password resets), keep the Service secure, prevent abuse, and comply with the law. We don’t sell your personal information and we don’t use it for advertising.
3. Service providers we share information with
We share only what each provider needs to do its job for us:
- OpenAI: page and business text, so it can write descriptions, titles, image text, FAQs and summaries.
- DataForSEO: website addresses, keywords, business names and locations, to get search, maps and chat-assistant data.
- Google (PageSpeed): website addresses, to measure loading speed.
- OpenStreetMap: city names, to place maps; your browser loads map images from it.
- Email provider (Resend): your email address, to send service emails.
- Hosting provider: stores the Service and its data.
We may also share information if required by law, to protect our rights or the safety of others, or as part of a sale or reorganization of the business.
4. How long we keep information
We keep account information while your account is open. Reports, profiles and records may be kept after that for as long as needed for the purposes above, for legal and accounting reasons, and to resolve disputes. Free reports can be viewed by anyone who has their link.
5. Security
We use reasonable measures to protect information, such as hashed passwords, encrypted connection keys, HTTPS and access limits. No system is completely secure, and we can’t guarantee absolute security.
6. Your choices and rights
You can see and edit your business profile in the dashboard, disconnect WordPress, and remove websites at any time. You can ask us to access, correct or delete your personal information, or close your account, by emailing support@rankbyme.com. Depending on where you live (for example in the EU, UK or California), you may have additional rights under local law, and you can contact us to use them. We may need to keep some information where the law requires it.
7. International transfers
We and our providers may process information in the United States and other countries, which may have different data protection rules than your country.
8. Children
The Service is not for anyone under 18, and we don’t knowingly collect information from children.
9. Changes
We may update this policy. The new version applies from the date shown above.
10. Contact
Privacy questions or requests: support@rankbyme.com.
