Terms of Service

Last updated: October 11, 2026

These Terms of Service (“Terms”) are an agreement between you and XRT Consulting LLC (“RankByMe”, “we”, “us”) about your use of the RankByMe website, dashboard, WordPress plugin and related services (the “Service”). By creating an account, buying credits, connecting a website or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you don’t agree, don’t use the Service.

1. Who may use the Service

You must be at least 18 years old and able to enter into a binding contract. If you use the Service for a business, you confirm that you are authorized to accept these Terms on its behalf, and “you” includes that business.

2. What the Service does

RankByMe checks websites and online listings and gives recommendations to improve their visibility in search engines, maps and chat assistants. With your permission, it can also make changes to a website you connect (for example image text, page titles, redirects, structured data and files such as robots.txt and llms.txt). Some information comes from third parties such as Google, DataForSEO, OpenStreetMap and OpenAI. We don’t control those sources and don’t guarantee that their data is complete, accurate or up to date.

3. No guarantee of results

Search engines, maps and chat assistants decide rankings and answers on their own and change how they work at any time. We do not promise or guarantee any ranking, position, traffic, mentions, leads, calls, sales or other result. Scores, estimates and recommendations are informational only and are not professional, legal or financial advice.

4. Your websites and your responsibilities

• You may only connect websites, listings and accounts that you own or are authorized to manage, and only ask us to change them if you have that authority.
• You are responsible for keeping your own complete, current backups of your website and data before and after using the Service. Our change journal and Undo feature are provided as a convenience, on a best-effort basis, and may not be able to restore every change.
• You review every proposed change before applying it. Changes are made only when you click Apply, and you are responsible for the changes you approve, including written text.
• You are responsible for your website’s hosting, plugins, themes, caching, security and compatibility. We are not responsible for conflicts with other software or hosting settings.
• You are responsible for keeping your login details safe and for all activity on your account.

5. Balance, prices and no refunds

• Paid features are paid from a prepaid balance (“credits”). Prices are shown before you confirm a paid action and may change at any time for future purchases and actions.
• All payments and credits are final and non-refundable, including unused balance, and including when you close your account or we suspend it for breaking these Terms. Credits have no cash value and can’t be transferred, sold or exchanged.
• If a paid action doesn’t complete because of a technical failure, we may return the charged amount to your balance as credits. This is not a cash refund.
• Credits may expire if your account has no activity for 24 months.
• If you dispute a payment or file a chargeback without first contacting us, we may suspend your account and any remaining balance.
• Prices don’t include taxes unless stated. You are responsible for any taxes that apply to you.

6. Acceptable use

You agree not to: use the Service for anything illegal, harmful, deceptive or abusive; overload, attack or try to break the security of the Service or any website; scan or change websites in a way that harms others; resell, copy, scrape or reverse-engineer the Service; share your account; or use the Service to send spam or publish false or misleading content. We may limit, suspend or close accounts that break these rules, without refund.

7. Written content

The Service can write text for you (for example descriptions, titles, image text and FAQs). Written text can contain mistakes. You must review it before publishing and you are responsible for what you publish. As between you and us, you own the text you choose to publish on your website.

8. Third-party services

The Service works with third-party services such as WordPress, Google, DataForSEO, OpenAI, OpenStreetMap, email and payment providers. Your use of those services is governed by their own terms. We are not responsible for third-party services, their availability, or changes they make.

9. Our property

The Service, including its software, design, text, logos and the RankByMe name, belongs to us and our licensors. We give you a limited, personal, non-exclusive, non-transferable right to use the Service under these Terms. You keep ownership of your own content and data.

10. Availability and changes

We may change, suspend or discontinue any part of the Service at any time, and we don’t promise that it will always be available, uninterrupted or error-free.

11. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and that the Service will be secure, error-free or free of harmful components. You use the Service at your own risk.

12. Limitation of liability

To the maximum extent allowed by law: (a) we are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, customers, rankings, traffic, data, goodwill or website availability, even if we were told such damages were possible; and (b) our total liability for all claims related to the Service is limited to the amount you paid us in the 3 months before the event giving rise to the claim, or US$50, whichever is less. Some places don’t allow these limits, so they apply only as far as the law allows.

13. Indemnity

You agree to defend, indemnify and hold harmless RankByMe and its owners, employees and partners from any claims, damages, losses and costs (including reasonable legal fees) arising from your use of the Service, your websites and content, changes you approve, or your breach of these Terms or of any law or third-party right.

14. Ending your use

You can stop using the Service and ask us to close your account at any time. We may suspend or close your account at any time if we believe you broke these Terms or to protect the Service or others. Sections that by their nature should survive (including 3, 4, 5, 7, 9, 11, 12, 13 and 15) continue after your account ends.

15. Disputes and governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules. Any dispute will be handled only in the courts located there, and you agree to their jurisdiction. You and we agree to bring claims only individually, not as part of a class or representative action. Before starting any claim, you agree to contact us and try to resolve it informally for at least 30 days.

16. Changes to these Terms

We may update these Terms. The new version applies from the date shown above. If you keep using the Service after an update, you accept the new Terms.

17. General

These Terms and the Privacy Policy are the whole agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. Our not enforcing a right is not a waiver. You may not transfer these Terms; we may transfer them as part of a sale or reorganization of the business.

18. Contact

Questions about these Terms: support@rankbyme.com.